Epson printers have a reputation of delivering quality services and are quite reliable. However, like any technology, these too have their downsides. One such error that users may face is the Epson printer error code 0x9B. Most of the time this error suggests there is a hardware failure and hitches with the printer’s inner parts or the ink system. In the following section, we are going to study the different aspects resulting in the 0x9b error as well as methods that can work to fix this issue.
Read: How Can I Fix the Epson Printer Error Code 0x9B?
Understanding Epson Printer Error Code 0x9B:
When to Worry? 0x9b is a common code that is displayed on different models of Epson printers such as EcoTanks or Expression models. Hence InkStill should allow you to take prompt action such as refilling the ink, or cleaning the insides of the printer if you see the error code 0x9b corresponding to the above error. Otherwise, nothing can help if the error continuously appears.
Common Causes of Error Code 0x9B:
- Hardware Issues: Technical issues of the printer hardware such as malfunctions of internal parts, printheads, and paper tearing are known to be some of the factors that can instigate this problem.
- Ink Issues: Low availability of ink, as well as wrongly positioned cartridges, can also cause the display of error code 0x9b.
- Software Issues: Sometimes this doesn’t happen frequently. But if it does occur it could be because of something referred to as a software issue especially when the drivers are outdated.
- Electrical Problems: Volt surges or sudden trips are known occurrences that cause problems in the printer’s functionality and result in error codes.
How to Solve The Epson Printer Error Code 0x9B
Solution 1: Turn the Printer Off and Leave it for Some Time:
One of the simplest methods to reset a few minor problems is to leave the printer or any device in question for some time before turning it back on. This is how it goes:
- Turn off the printer: Push the power button on your Epson printer so that the device turns off.
- Unplug the Printer: Remove the power supply cable connecting the printer to the wall.
- Wait At least 5-10 minutes, wait until all power still in the printer gets evacuated.
- Don’t Forget to Turn the Printer Back On: Insert the power supply cables back, turn on the printer, and check whether or not the error code is still present.
Solution 2: Check the Printer For Paper Jams’:
Paper jams are frequently blamed as a source of error codes. When looking for jams such as:
- Open the printer cover: One must carefully raise the head cover of the printer to view the interior area.
- Check the inside of paper jammed the printer mechanisms: one should check for cutouts or other foreign materials embedded inside.
- Remove paper jams: in case of inevitable jams, try taking them out as easily as possible to avoid weakening the printer parts.
- Close the cover: after obstructions have been removed, again try closing the printer cover and checking if the problems alter slightly on print review.
Solution 3: Inspect and swap the ink cartridges.
The 0x9B error may also be the result of faulty or poorly installed ink cartridges. It is important to examine and replace those cartridges. To do this:
- Open the ink cartridge compartment: To install the ink cartridges, lift the cover of the printer.
- Assess the level of ink in the cartridges: Do not forget to check the amount of ink in the cartridges. Replace any cartridges that are low or empty.
- Remove and reinstall cartridges: The next step is to remove these cartridges and reinstall them properly so that it is very unlikely that the head is out of reach.
- Shut the compartment: Thereafter, after everything is checked, he has to shut the ink compartment and try to print again.
Solution 4: Reinstall the Drivers of the Printer:
The intervention of obsolete drivers can cause technical challenges in the interaction between your computer and the printer. To prevent this, you ought to update your printer drivers.
- Access the Epson support link: Get to the official Epson website and reach the support page.
- Look for your printer model: Type your printer model in the search tab to find the relevant printer drivers.
- Update and install: Obtain the most relevant driver corresponding to the printer and go through all the instructions on how to install the driver.
- Reboot the terminal: The moment you finish the installation procedure, it is advisable to restart the terminal and ascertain if the error has been corrected.
Solution 5: Reset the Printer:
If those measures fail, then executing such would be the last option to troubleshoot many error codes: resetting the printer back to factory default settings.
- Access printer settings: The first step is to locate the settings using the printer’s control panel.
- Select ‘Restore Factory Settings’: Check and choose the option that allows returning the printer settings to default.
- Confirm the reset: Accept prompts to reset this will delete every customized preferred setting so do this as one of the last options.
- Reconfigure the printer: Following any reset, the user is required to reconfigure printer settings.
Step 6. Seek Professional Help
If all these steps have failed, then one may have a more serious hardware fault. However, in this instance, it would be wise to contact Epson Customer Support or take the printer to a certified technician so that it can be examined and repaired.
Conclusion:
Sorry to say, but encountering the Epson printer error code 0x9B is quite common when dealing with Epson printers. Thankfully, there are some easy troubleshooting steps you can utilize to fix the issue. Such include, power cycling your printer, looking for paper jams, checking the status of the ink cartridges, checking for driver updates, or even resetting the printer to factory defaults which will help fix the problem.
Now, if these methods do not eliminate the error, it would be wise to seek the assistance of the Epson support team. Performing maintenance regularly and making an effort to update the system software will minimize the chances of any errors occurring in the future and make its operation smoother.