Brother printers are widely known for being reliable and high quality, however, like any electronic device, they are prone to occasional hiccups. Connection issues, printing problems, or paper jams can all break up your workflow and this can be very frustrating, especially when you want to get things done quickly.
This guide will illustrate how to resolve all Brother printer troubleshooting-related issues quickly and painlessly, without missing a beat on your workflow.
Read: How Do You Troubleshoot Ricoh Printer Error Code SC542
Common Brother Printer Issues
Before we get into how to resolve Brother printer troubleshooting, it’s helpful to know about the common problems that most users face:
- Printer Offline: A device shows it is offline when it is turned on.
- Paper Jams: Papers that are stuck in the paper feed area.
- Driver Issues: Corrupted or outdated drivers are responsible for print failures.
- Delayed Printing: Print jobs receive delays.
- Wi-Fi Connectivity Problems: The printer is not joining the network.
Fix Brother Printer Troubleshooting: Step-by-step
Check Hardware Connections
Brother printer troubleshooting methods Follow these steps to troubleshoot your Brother printer:
- Check that the printer is plugged in properly.
- Ensure that USB or Ethernet cables are tightly connected.
- If you’re connecting via Wi-Fi, make sure the printer is within range of the router.
Restart the Printer and Computer
A lot of printing issues can be solved with a simple reboot:
- Power OFF your Brother printer and unplug it.
- Shut down your computer.
- Unplug everything for 30 seconds, then power it all backup.
This can often have the effect of resetting temporary glitches and re-establishing a connection between devices.
How to Solve Brother Printer Troubleshooting For Offline Error
The printer being offline is one of the most frequently occurring errors. Here’s how to resolve it:
- Go to Control Panel > Devices and Printers.
- Select “See what’s printing” after right-clicking your Brother printer.
- Select Printer > Use Printer Offline to uncheck it.
- Make Brother printer as Default Printer.
You should also verify that the Brother printer is connected to the same Wi-Fi network as your computer.
Brother Printer Troubleshooting when It Won’t Print
If your printer isn’t responding:
- Check for error messages on the printer display.
- Make sure you have enough ink or toner.
- Open up the tray to ensure that there’s paper inside.
Follow the instructions of the Brother Printer Troubleshooter tool (which can be downloaded from the Brother website) to automatically find and repair any common problems.
Brother Printer Troubleshooting of Paper Jam Solution
Paper jams are annoying but generally not hard to resolve:
- Turn off the printer.
- Access jammed paper through the access panel.
- Look for little paper pieces that could be lodged.
- Replace the paper tray with the sheets aligned properly.
Do not overload the tray, and take care to use the recommended type and size of paper for your model.
Brother Printer Troubleshooting for Driver Issues
Drivers are the mediators between your computer and printer. If they are outdated or corrupted, your printer might not function properly.
Check and install the latest Brother printer driver
- Visit the Brother Support Website.
- Type your printer model and select your operating system.
- Do download & solve the latest driver.
Restart your computer after installing and print out a test page.
How to Resolve Brother Printer’s Wi-Fi Diagnostic Issue
If the Brother printer cannot connect to Wi-Fi:
- Connect another device to check your Wi-Fi.
- Use your printer’s control panel to reconnect your printer to the Wi-Fi.
- Verify that your router settings allow new devices to connect.
- Reboot your printer and router.
Alternatively, a temporary USB connection may be used to keep printing while attempting to fix the Wi-Fi.
Brother Printer Issues Troubleshooting Guide
So, when you have learned the way to resolve Brother printer troubleshooting, here are some preventive measures to keep in mind:
- Print regularly and clean your printer.
- Make sure your software and drivers are current.
- Use authentic Brother ink or toner cartridges.
- Use the correct-sized paper to prevent paper jams. Make sure to use good-quality paper.
- Update your printer firmware regularly.
Final Thoughts
If you know how to solve Brother printer troubleshooting, you might be able to save a lot of time and trouble. If you stick to the above steps, you can resolve the majority of these issues by yourself without requiring professional assistance. In the event of continued issues, feel free to get in touch with Brother Support for additional help.