It can be an exasperating situation to face a Toshiba Printer Not Printing error, especially when you have something to print. This is a widely known problem, and on some occasions it can trigger due to different sorts of reasons, including connection issues, old drives, or misconfiguration. In this blog, we will be teaching you how to fix the Toshiba Printer Not Printing issue by using simple, step-by-step methods. Whether you’re a home user or overseeing an office printer, these directions are simple and effective, allowing you to get your Toshiba printer up and running in an instant.
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What Does The Toshiba Printer Not Printing Error Mean?
If your Toshiba printer won’t print, you may be experiencing issues where the printer won’t receive print commands, or you could be receiving messages on the printer’s control panel (such as printer error state or paper out. Perhaps the printer lights are flashing colors that you aren’t accustomed to seeing, like red or amber. The Toshiba Printer Not Printing issue can occur for several reasons, such as:
- Incorrect printer settings: The printer isn’t set as the default printer, or is offline.
- Driver problem: Your printer driver might not be functioning properly, which can cause a communication problem between your computer and printer.
- Connectivity Issues: If a USB cable is loose, the Wi-Fi signal is weak, or there’s a network outage, your connection to the printer can be affected.
- Printer queue overload: Printing can be stopped by printing jams.
- Hardware problems: The ink is low, the paper is jammed, or something mechanical is wrong.
So here we go down the troubleshooting steps to resolve the Toshiba Printer Not Printing issue.
Step 1: Ensure Proper Printer Setup and Connectivity
Rather than jumping to complicated solutions, let’s begin with the fundamentals to ensure simplistic problems are taken out of the equation.
Verify Power and Connections
- Power up the printer: Please make sure that your Toshiba printer is powered on and lights show up as normal (solid blue or green on startup devices). If the lights are blinking red or orange, look for error messages on the printer display.
- Check cables: If you have a USB-connected printer, make sure the cable is connected properly to the printer and computer. If you are using a USB hub, then connect your printer directly to a USB port on your computer. For Wi-Fi printers: Go to your printer and check that it is connected to the same Wi-Fi network as your computer.
- Check for physical problems: For example, check paper loading, paper jams, and ink/toner (then clean or replace the toner). The Toshiba Printer Not Printing error might arise if there is a paper jam or the ink is running low.
Test Printing
Print a test page with the printer’s control panel (Refer to your printer manual for further information). However, if the test page DOES print, there are computer or software settings.
Step 2: Make the Toshiba Printer Your Default Printer
When your Toshiba printer is not your default printer, your computer will send the print command to another printer, leading to the ” Toshiba Printer Not Printing error.
Setting as Default in Windows
- Type Windows + R, Open the Run box.
- Press the Enter key after typing control to bring up the Control Panel.
- Click Hardware and Sound, then Devices and Printers.
- Look for your Toshiba printer under the devices list. If it’s already set as the default, it should have a green checkmark.
- If not, browse and select your Toshiba printer and click Set as default printer.
- Print again to see if the problem is now fixed.
Step 3: Restart The Print Spooler Service
The print spooler is the Windows service that is responsible for controlling the print requests. In case it fails to do so, then an error like Toshiba Printer Not Printing occurs.
How to Refresh the Print Spooler
- Press Windows + R, type services. msc, and press Enter.
- Scroll down and look for Print Spooler in the Windows Services window.
- Right-click Print Spooler, and then click Properties.
- Change the Startup type to Automatic and click Apply.
- Press Stop to stop the service and then click Start to restart it.
- Click OK to close the window.
- Clear the print queue by going to C: Windows\System32\spool\PRINTERS and deleting everything in the folder (you may have to have admin rights).
- Attempt to print again.
Step 4: Renew or Reinstall Printer Drivers
The most common reason behind the Toby Printer Not Printing problem on the Toshiba printer is when the printer drivers are outdated or corrupted. This can be fixed by updating or reinstalling your drivers.
How to Update Drivers
- Under Devices and Printers, select Device Manager.
- Click on to expand the Printers or Print queues section.
- Right-click the Toshiba printer and then click on Update driver.
- Choose Search automatically for drivers. If no updates are available, go to the Toshiba Business website to download the latest drivers for your printer model.
- Execute the on-screen instructions to install the driver and reboot your computer.
How to Reinstall Drivers
If that doesn’t do the trick, uninstall and reinstall the driver:
- Right-click your Toshiba printer in Device Manager and choose Uninstall device.
- Get the recent driver from the official website of Toshiba.
- Open the installer and go through the process to reinstall the driver.
- Try printing after you restart your computer.
Step 5: Use the Windows Printer Troubleshooter
Windows includes a troubleshooting process that can detect and automatically resolve common printer problems.
How to Run the Troubleshooter
- Click on the Start button and look for the Troubleshoot settings.
- Select Other troubleshooters.
- Find Printer and click Run.
- Follow the instructions to allow Windows to diagnose and repair the problem.
- If no, then look for it, select it, and then click OK, Apply, or Install. If you get it to work, good; if not, there is an option you did not need to check, but even though you check everything possible, there may still be a problem. If you follow the on-screen instructions, resolve your problem, and try to install the Toshiba printer without any prompts.
Step 6: Identify Common PDF Printing Problems
If you receive the Toshiba Printer Not Printing error only when you print PDFs, then the problem could be with the compatibility of the PDF software or drivers.
Solution for PDF Printing
- Try using the PDF in another program like Adobe Acrobat Reader, or Preview (Mac), rather than a browser or some other software.
- Make sure you have the most recent edition of Acrobat Reader. Open the application and navigate to Help > Check for updates.
- If the problem still occurs, print the PDF as an image: In Acrobat Reader, click Print > Advanced > Print as Image.
Step 7: Contact Toshiba Support
If none of these steps work, you likely have a hardware problem or a more subtle issue with your configuration. Contact Toshiba support directly or refer to your printer’s manual for model-specific help. You can also look at the printer’s job log through its web interface (e.g., TopAccess) for more specific error messages.
Conclusion
The Toshiba Printer Not Printing Problem can result from a number of things, ranging from connectivity issues to driver issues or even hardware problems. By going through these steps, confirming connections, setting the default printer, restarting the print spooler service, updating the printer drivers, running the troubleshooter, and tackling PDF-specific issues, you will be able to fix printing. Common maintenance tasks, such as installing new drivers or clearing out print queues, can stave off many of the problems that wind up disabling the driver. Tech support representatives are available to help if the problem continues. Reach out at 1-800-319-5804 for further assistance.