How to Fix Canon Printer Error E32?

CANON PRINTER ERROR E32

Canon printers are consistent and print well. Instead of being a perfect machine, they can still have hitches from time to time. Error E32 is an example of a problem that a user may run into on such printers. One cannot use an ADF – Auto Document Feeder and then fail to come across this error. In this guide, we will present the presumed causes of this error and any possible solutions.

Read: How to Fix Ricoh Printer Error SC 899-00

What is Canon Printer Error E32?

Most Canon printers today are multi-functional in nature and have a scanner. Such printers employ error codes when the MFC is unable to scan correctly. This is the main concern of error E32: which is indicative of a breakdown in communication between the printing device and the scanning subsystem, particularly the ADF.

While the ADF is a useful option that assists the user by scanning several pages in a single go, however, when the printer is unable to detect the documents properly or there are issues with the ADF during scans, Internal Communication Error 32 E appears on the screen.

Reasons for Canon Printer Error E32

  • Misalignment or incorrect loading of documents in the ADF.
  • Dirty or obstructed ADF sensors.
  • Faulty connections between the scanning module and the printer.
  • Firmware or software bugs.

Step-by-Step Guide to Fix Canon Printer Error E32

Try these methods before you go nuts or pick up a phone to call technical support regarding the error E32 of your Canon printer.

1- Restart the Printer:

The easiest one is the first one that most users don’t try when they see the Display Error code E32, it powers down your printer. Most of the time, this issue can be fixed by simply rebooting the device since the error may be just a transient bug.

Step by Step guide to Restart Your Canon Printer :

  • You would be able to restore your Canon printer by using the following point or operation that you need to carry out after switching it off, which is to press the power switch to turn off the printer.
  • Failure to remove the document however may result in error for most of the time everything is in place the cooling fan doesn’t get to cool after about 30 seconds to 1 minute.
  • Turn back the printer and see if the error message went away.

When restarting the printer doesn’t help clear the duplicate page flow prevention error, go on to the next steps for resolving the error.

2- Check Document Alignment in the ADF:

Because error E32 will frequently stem from the Auto Document Feeder (ADF), if an A4 document size is not used therefore this situation could pose that error.

How to Verify and Align the Document/s Inside An ADF:

  • Lift open the ADF cover of your Canon printer.
  • Make sure that the document being scanned is not distorted in any proportion.
  • Check that there are no tears and folds or even pages that are out of line and that they may cause the document feeding system to malfunction.
  • Secure the ADF cover and attempt scanning again.

3- Cleaning the ADF Sensors:

The ADF sensor can also be checked for obstruction or thick dust coating, often resulting in Error E32. These kinds of situations can sometimes be resolved by cleaning these sensors.

How to Proceed In Cleaning ADF Sensors:

  • For safety purposes, switch off the printer and remove it from the power source.
  • Pull up the ADF lid, which will enable exposure of the sensors and the document feeding section.
  • Take a piece of a clean cloth, lint free, and moisten it with isopropyl alcohol or regular water.
  • Wipe the surface of the ADF roller and sensor and any other area with dust, paper, or any debris that is not part of the parts being scanned.
  • Wait until the components have dried off, which will take approximately a few minutes, and then close the ADF.
  • Reassemble everything, plug in the printer, switch on it, and check the functioning of the scanner.

4- Checking for Paper Jams or any Directions:

Jam paper documents within the documents feeder may also cause Error E32. Look at the document pathway for lodged paper and free it.

How to remove the paper jam in your ADF machine and feeder:

  • Firstly switch off the printer before removing the plug from its socket.
  • Open the ADF lid, and after removing it, look closely at the document feeding path.
  • Look for remnants of paper in the feeder, pieces that are torn or crumpled, unnecessary papers and smooth out any folded papers.
  • Rest the lid of the ADF turn the printer on and retry the scanning.

5- Update Printer Firmware and Drivers:

Using an outdated printer’s firmware or an outdated printer’s driver due to the unavailability of the Canon printer in the most recent updates as it is necessary to state that it has several causes such as Printer failure. E.g. Error E32. See if there are any updates for your Canon printer.

How to Update Canon Printer Firmware and Drivers:

  • Go to the official Canon website and type the name of the printer you have.
  • Go to the updates section and download the firmware and drivers suitable for your model.
  • Software for example a Canon printer will help you do an upgrade of the printer.
  • After updating restart the printer and again try to scan using the scanner.

6- Factory Reset the device (If Necessary):

If the above steps don’t solve the issue, the last step that often can be applied is to perform a factory reset on the printer. However, as this will reset the device back to its factory defaults and all configured options may be lost therefore consider this option with care.

Instructions about the accomplishment of the Factory Reset:

  • Using the control panel of the printer, press Menu.
  • Using the arrow keys, select Device Settings.
  • Highlight Reset Settings and click Ok.
  • You may have to click on Factory Reset in this case Factory Reset will have to be done.

When resets are done, turn off the printer before turning it back on and check whether the error has been corrected.

Contact Canon Support

If all other troubleshooting steps have failed and the E32 error still occurs, it means that Canon Support has to be contacted. There could be a problem with the hardware that needs expert attention.

You can avail of customer support options available through the Canon’s e-support page, or, if the warranty is still active, have the equipment repaired or replaced.

Conclusion

E32 Error on Canon Printers can be a headache, however, it is controllable most of the time using some simple approaches. In any case, the printer error presentation should be cleared after the actions: changing the order of the folders with docs, cleaning the sensors of the adf, or flashing the printer’s firmware.

If you have exhausted all the measures listed above and the problem is not resolved, it will be time to contact the Support Service of Cannon. Performing these actions allows you to focus more on the main problems whether they are related to software or hardware thus saving time and effort as well as minimizing the cost of seeking professional repair services.

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